Adopting a preventive approach to maintenance removes the unforeseen risks of production disruptions, increasing the uptime and performance of your DG FlexFeeder. Regular preventive and proactive maintenance also facilitates budgeting, protects your investment and avoids costly downtime. Our scheduled service consists of preventive maintenance and maintenance solutions to increase the efficiency and life of your DG FlexFeeders.
We are constantly working on developing our offering and driving fast and cost-effective ways to improve existing machines. This is to extend their lifespan and optimize their performance. Upgrades enable greater energy efficiency while reducing waste. However, sometimes we have to accept that the machine is at the end of its lifecycle, and we provide you with a transparent overview while offering a seamless transition between old and new machines with continuous service support.
If a situation arises or if your FlexFeeder is not functioning as it should, we strive to ensure that our service personnel are quickly on-site. We understand the importance of a swift response to minimize costly downtime when the unexpected happens. Our service experts are at your disposal to ensure the right actions are taken; they are efficient and solution-oriented to meet our customers' diverse requirements.
It is not easy to keep track of all the service that must be performed in a production. Therefore, we are pleased to announce that we have produced a service agreement for new and existing customers. The main purpose of our service agreement is to ensure regular maintenance at an affordable level. Depending on how often and how many hours your machine is used, the need for service intervals will vary. Contact us for more information.
Spare parts
Service and aftermarket are important to us. We try to meet our customers' needs and demand in the best possible way. We always strive for our machines to have a long life cycle with high efficiency and capacity throughout their entire cycle. We want to contribute to reducing the carbon footprint on our planet and see the opportunity to reduce resources by taking better care of our machines. If we get better at maintaining and servicing the machines in our productions more frequently, our FlexFeeders will last for a very long time.
However, sometimes we have to realize that our machines and spare parts are outdated and need to be replaced with new machines or upgraded with more modern spare parts and functions. When the time comes, we try to make this transition as simple and smooth as possible for our customers and, if desired, we are happy to hold training sessions for your staff on site.
